Refund policy
ALL SALES ARE FINAL
Due to the collectible and market-sensitive nature of our products, Deadweight Collectibles does not accept returns, exchanges, or cancellations once a purchase has been completed.
This policy applies to purchases made in-store and online, including:
- Trading cards, singles, graded cards, sealed products, booster packs and boxes, collectibles, accessories, and other merchandise.
- Products that decrease in market value after purchase.
- Products purchased in error or when a customer changes their mind.
Damaged, Defective, or Incorrect Online Orders
If your online order arrives damaged, defective, or you receive the wrong item, please contact us promptly after delivery. Include your order number and photographs of the item and packaging.
We will review the issue and, when appropriate, provide a replacement, store credit, or refund. This exception applies only to problems with fulfillment or items damaged before or during shipment and does not constitute a general return policy.
Trading Card Condition
The condition of individual cards is evaluated and listed to the best of our ability. Minor differences in condition assessment are possible. Customers purchasing cards in-store are encouraged to inspect them before completing their purchase.
Sealed Products
All sealed trading card products are final sale. Deadweight Collectibles is not responsible for the contents, pull rates, card condition, factory defects, or manufacturer packaging issues inside sealed products.
Buy, Sell & Trade Transactions
Cards or collections sold or traded to Deadweight Collectibles are considered final once the transaction has been completed and payment or trade credit has been issued.
Order Cancellations
Orders cannot be guaranteed to be canceled once placed. If an order has already been processed or shipped, the sale is final.